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Open Credits & Billing from the credits widget in the sidebar to manage workspace payments. Owners and Admins handle billing changes. Confirm the workspace before starting checkout.

Subscribe

  1. Open the Plans tab and review the current plan or trial.
  2. Choose the available Subscribe or Resume plan action for the intended offer.
  3. Review the amount, billing frequency, trial conditions, and any coupon field.
  4. Continue to Stripe using the displayed checkout action.
  5. Review the final total and payment details before confirming the purchase.
  6. Return to Nerve and check the plan status, billing period, and available credits.
If you leave checkout without completing it, inspect the resulting status before starting another payment. A checkout screen opening is not proof that the subscription activated.

Add or update a card

Use Add payment method from the billing or trial area when available. Complete the payment form and choose Save card only when you intend to store that method. You can also open Manage billing to review payment options in Stripe’s billing portal.

Manage saved methods

Open Billing history and review Payment method. Check the displayed card brand, masked digits, and expiry to identify the method. Use Make default when you want that card to be used for future charges. Before removing a card, read the confirmation and any requirement to set another default first. If several workspaces share a billing contact, confirm the effect of a card change before assuming it applies only to the workspace currently open.

If payment succeeds but access does not return

Check the invoice and subscription status, refresh Nerve, and retry a small read-only request. If the state still disagrees with your payment receipt, contact support. Share the invoice reference and workspace, never full card details or security codes.