Find, reopen, and archive conversations

Use Nerve AI chat history to return to past work, confirm remembered account scope, and keep needed outputs before archiving a conversation.

Use the Chats list in Nerve AI to return to a previous analysis. Before continuing an older conversation, check both its account scope and the dates discussed.

Reopen a conversation

1. Go to AI Agents > Agents.
2. Open the Chats list and select the conversation you need. On a smaller screen, use the chat-history control if the list is hidden.
3. Review the recent messages and account selection.
4. Ask for a fresh retrieval if the question concerns current performance.

A previous answer describes the data available when it was produced. Reopening the chat is not a request to refresh every number.

Refresh this analysis for the last 7 complete days using only the
accounts selected now. State the new dates and any differences in
account scope. Do not reuse old totals without retrieving them again.
Make no changes.

Start separate work

Choose New chat for a different client, reporting task, or question that benefits from fresh context. Confirm its account selection: your last choice can be remembered.

Archive a conversation

Download any reports or other files you want to keep. Then open the conversation’s Archive action and read any confirmation before continuing. Archiving removes the chat from the main list.

Do not use Archive as a substitute for a verified data-deletion process, or assume you will be able to restore every file later. Ask support if you need retention or deletion details.

For workflow output, open the workflow’s Runs history rather than relying on the chat list. See Run a workflow and review results.